Kelly and the entire PCM of NC crew were absolutely phenomenal—hands down the best tuning experience I’ve ever had. I’m 2.5 hours away in the Tri-Cities, and after getting completely burned by a local shop, these guys restored my faith. Their communication was unreal: lightning-fast replies at all hours, detailed explanations, screenshots, logs—everything you could ask for. They made the whole remote tuning process feel like I was standing right there with them. When I dropped the car off for dyno day, they went even further above and beyond—stayed late, made revision after revision until it was perfect, and treated my car like it was their own personal build. They absolutely dialed in my 2015 CTS-V coupe and it has never run this strong or this smooth. True professionals who genuinely care about the customer and getting it right. Worth every mile to drop it off with them. Can’t say enough good things—these guys are the real deal! Highly recommend!